General Sales Conditions

 

Contact

For all enquiries please contact us at

hello@domainejones.com
or by phone on +33 686679468

 

Deliveries

 

For wines in stock in the UK delivery will be within 5 working days.

For wines shipped directly from France the date of the next shipment will be indicated on the site.  These wines are shipped 3 times a year.

Domaine Jones can ship wines to most parts of the world. Shipping and duty charges apply. Please contact us for further details and specific rates.  Due to Canadian and US import laws, we are unable to deliver wines to the Northern America and Canada.

If your wine is urgent please contact us and we will do our best to get it to you as soon as possible but there may be an extra charge.

 

Availability

All wines are subject to availability. A different vintage may be sent without prior notice.

 

Delivery Instructions

If you have delivery requirements please indicate them when you place the order including « if out please….. » If you request the parcel to be left in your absence we take no responsability should the parcel be stolen or mislaid.

 

Change in delivery address

Should there be a change in delivery please contact us on hello@domainejones.com

 

Packaging

We do our utmost to avoid any breakages during transit. However, if the parcel arrives damaged with obvious signs of leakage please refuse the wine and we will replace the delivery as soon as possible.

 

Refund and Return Policy

If you feel you have received a damaged or faulty bottle or we have incorrectly packed your order, please contact us by email at hello@domainejones.com

 

Errors & Omissions

Every endeavor is made to keep the information shown on our website up to date and current, however Domaine Jones carries no responsibility for its accuracy and/or omissions that may occur from time to time. At our discretion, we may make changes to information we publish at any time without notice.

By ordering our wines you certify that you are 18 years or older and all the wines you are purchasing are not for resale by a licensed person.